Contact Us
We'd love to hear from you! Whether you have questions, feedback, suggestions, or need technical support, our team is here to help. Chronolyx is built for our users, and your input helps us improve and deliver the best possible experience.
Get In Touch
You can reach us through the following channel:
Email: support@chronolyx.app
Frequently Asked Questions
How do I use the countdown timer?
Simply enter your desired hours, minutes, and seconds, then click Start. You can pause, resume, or reset the timer at any time. Customize your alarm sound in the Alarm Settings section.
Does Chronolyx work offline?
Chronolyx requires an internet connection for the initial load. Once loaded, the timers will continue to function even if your connection is temporarily interrupted, though alarm sounds require an active connection.
Can I use Chronolyx on my phone?
Absolutely! Chronolyx is fully responsive and works perfectly on smartphones, tablets, and desktop computers. Simply open your mobile browser and visit Chronolyx.
Are my settings saved?
Yes, your preferences including theme selection, alarm sounds, and custom uploaded sounds are saved locally in your browser using localStorage technology.
Is Chronolyx really free?
Yes, Chronolyx is 100% free to use. We support our service through non-intrusive advertising. There are no premium features, subscriptions, or hidden costs.
Can I upload my own alarm sounds?
Yes! Navigate to the Sounds page and use the custom sound upload feature. We support MP3, WAV, and OGG audio formats up to 5MB in size.
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. For urgent technical issues, please mark your email as "Urgent" in the subject line.
Feature Suggestions
We love hearing your ideas! If you have a suggestion for a new feature or improvement, please send us an email with a detailed description. While we can't implement every suggestion, we carefully review all feedback and prioritize features that benefit our entire user community.
Bug Reports
If you encounter a bug or technical issue, please include the following information in your report:
- Description of the issue
- Steps to reproduce the problem
- Your browser and version (e.g., Chrome 120, Safari 17)
- Your operating system (e.g., Windows 11, macOS Sonoma, Android 14)
- Screenshots if applicable
Thank you for using Chronolyx. We appreciate your support and look forward to hearing from you!